Any of you keeping track might know that I bought a new laptop a few days ago. And in many ways it is great – it doesn’t take half an hour to open Word, it doesn’t crash at the sight of WordPress and it’s not held together by elastic bands and bulldog clips.
However, there’s one small problem. When I was looking at the website, the size of the hard drive was listed as two different amounts: 1 terabyte (huge!) and 250 gigabytes (foolishly small). After reading the reviews and asking Hamoudi what he thought, we came to the conclusion that it had two hard drives and one was 250GB and the other was 1TB. We were both wrong.
So what turned up was a laptop that has only 250 GB of space, once I put photos and music on it, it was half full. So I wrote to the dealers, and said very sweetly, ‘YOU LIED TO ME’.
A nice woman wrote back asking for proof of the misleading website, which I sent, she said ‘Urrr, ok I’ll get back to you in a bit.’ I said ‘cool, btw I don’t want to return the laptop, I just want to be compensated for the external hard drive I’ll have to buy.’
Yesterday afternoon I checked my email, nothing. Then late last night the doorbell rang with a parcel for me. It was an external hard drive for 1 terabyte. No note, still no email, but exactly what I wanted. That they didn’t contact me to tell me it was coming made this an obvious shut up and go away gesture, which is fine by me, I love being paid off.
Complaining can work, my friends. Just don’t abuse it.
Word of the day: Gudgeon – a person easily cheated
“there’s no defense except all the errors made”
― Charles Bukowski, Play the Piano Drunk Like a Percussion Instrument Until the Fingers Begin to Bleed a Bit